We ship wordwide from our premises in the UK. A number of options are available to choose at the checkout which consist of available services from Royal Mail and FedEx.
International orders shipped with Royal Mail will be picked up in the destination country by the local equivalent national postal service. For example; USPS in the USA. There may be limited tracking information once in the destination country and it is sometimes better to check with the local service if your order is late or missing. If using the Royal Mail option, and tracking shows as delivered, we do not accept responsibility for locating your item if it was delivered to a neighbour.
For guaranteed and faster shipping we suggest using the FedEx option.
Orders are processed for dispatch on Mondays, Wednesdays and Fridays. If your order is urgent, then please call us to check if we can dispatch it sooner.
If any item on your order is not in stock then the whole order will be put on hold until that item is available. If you would like back ordered items to ship separately, then please create a separate order for those items. Any orders placed with out of stock items will be delayed until the item is in stock. Please contact us for details regarding when an item will be in stock again.