We are based in Cheshire in England, we ship worldwide using Royal Mail or FedEx.
When your package arrives in your own country, it will be handled by the local postal service (USPS in the USA for example). If you sent the package using a tracked service (International Signed), then you can usually get tracking information about your package from your local postal services website or the Royal Mail website below..
https://www.royalmail.com/track-your-item (opens in a new window)
Tracking will not work for a PO BOX address. Please use an alternative address if you want tracking and insurance for your order.
Standard shipping has no way to track your item if it is lost. This is at your own risk as we can only replace orders sent using the tracked service (International Signed).
Stocked items should be received within 7 - 14 working days of dispatch for worldwide destinations. Please contact us for information about items placed on back order.